The website will only give me local delivery or pickup options. How do I ship these items outside of Atlanta?
Some of our items are too large or too heavy to ship with typical Ground service. In this case, our website will only offer local delivery and/or local pickup. These items will typically have to ship via LTL (less than truck load) freight service. Each order will have to be quoted individually. We work with several vendors to get the best shipping prices for our customers.
Please contact us for further information on shipping oversized items.
How is the furniture delivered to customers in the metro Atlanta, GA area?
1) $100 – we will deliver the furniture unassembled in boxes to your home (within 30 miles of our warehouse) Some pieces may require assembly.
2) $175 – we will deliver the furniture to your home (within 30 miles of our warehouse), assemble the entire order and help assist in the setup
How is the furniture delivered to customer outside of Georgia?
For all orders outside of Georgia, all in-stock orders are shipped from our Atlanta warehouse within 3 to 7 business days
of payment. At Atlanta Teak Furniture we make every effort to keep all of our items in stock, however occasionally items
will be back-ordered – we will notify you of any back-ordered items prior to your purchase and will give you an accurate
estimate of when these items will be available for shipment.
All items are shipped knock-down, come with assembly instructions and require about 10 minutes per item to
assemble. Please feel free to contact us with any questions you might have during assembly.
Items are shipped via Federal Express Ground or UPS to your door whenever possible. Oversized items will be shipped via LTL freight servicve. At Atlanta Teak, we try our best to find the lowest rates possible when shipping your items. Please contact us for expedite services or for shipments outside the 48 contiguous states.
Please thoroughly inspect all cartons upon delivery and note any damages or shortages on the carrier’s receipt – please
specify if cartons are crushed, ripped, open or damaged in any way. Contact us immediately should you discover any
damages or shortages. Open and inspect merchandise promptly; freight damages must be reported within 7 days of
receipt of merchandise. Atlanta Teak Furniture will fully reimburse you for any damaged merchandise reported within 7
days of receipt of said merchandise, and for any return shipment charges that you may incur.
All purchases made by customers outside the states of Georgia will not be charged sales tax. It is the responsibility of
those consumers to contact their state department of revenue to get the appropriate form needed to report the sales tax
for the purchase. Please feel free to contact us should you have further questions regarding this topic.
Can you send furniture overseas?
Unfortunately, we do not currently ship internationally.
Can I collect an order myself?
Yes, providing we have sufficient notice. Depending on the product concerned we can arrange for orders to be collected
from our warehouse location. Please call for details.